Home > Uncategorized > Information Regarding the Latest Update for Windows 8.1

Information Regarding the Latest Update for Windows 8.1


Update 4/16/2014: Please refer to the following updates posted in the blog posts below released on April 16th, 2014:
 
http://blogs.windows.com/windows/b/springboard/archive/2014/04/16/windows-8-1-update-and-wsus-availability-and-adjusted-timeline.aspx

http://blogs.technet.com/b/windowsserver/archive/2014/04/16/windows-server-2012-r2-update-availability-of-wsus-fix-and-revised-servicing-timing.aspx

Also be advised there following KB articles have been updated:

Windows Update Client does not scan against WSUS 3.0 SP2 if HTTPS is configured and TLS 1.2 is not enabled

http://support.microsoft.com/kb/2959977/EN-US

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update: April 2014

http://support.microsoft.com/kb/2919355/EN-US
 

———————————————————————————————————

Microsoft has been listening to customer feedback. Much of this feedback has been received and some of the results are being given back to our users of Windows 8.1 in the form of updates. Recently, a very big update for Windows 8.1 was released. Read all about it here:

http://windows.microsoft.com/en-us/windows-8/whats-new

Since Microsoft wants to ensure that customers benefit from the best support and servicing experience and to coordinate and simplify servicing across both Windows Server 2012 R2, Windows 8.1 RT and Windows 8.1, this update will be considered a new servicing/support baseline. What this means is those users who have elected to install updates manually will have 30 days to install Windows 8.1 Update  on Windows 8.1 devices; after this 30-day window – and beginning with the May Patch Tuesday, Windows 8.1 user's devices without the update installed will no longer receive security updates.

This means that Windows 8.1 users – starting patch Tuesday in May 2014 and beyond – will require this update to be installed.  If the Windows 8.1 Update is not installed, those newer updates will be considered “not applicable.”

More detailed information can be found in the following links:

KB2919355 (Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014)
http://support.microsoft.com/kb/2919355

A servicing stack update is available for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2: March 2014
http://support.microsoft.com/kb/2919442

What's New in the Windows 8.1 Update
http://technet.microsoft.com/en-us/windows/dn646749

Windows 8.1 Update: The IT Pro Perspective
http://blogs.windows.com/windows/b/springboard/archive/2014/04/02/windows-8-1-update-the-it-pro-perspective.aspx
 
Windows Server 2012 R2 Update is now available to subscribers
http://blogs.technet.com/b/windowsserver/archive/2014/04/02/windows-server-2012-r2-update-is-now-available-to-subscribers.aspx.
 
For those users who are still using Windows 8 and Windows 2012 (and not Windows 8.1 and Windows 2012 R2) you are unaffected and will continue to receive updates as normal.

The new baseline only exists for Windows 8.1 and Windows Server 2012 R2.

Another important item for our enterprise users and IT pros out there: There is also an issue regarding Windows 8.1 Update preventing interaction with WSUS 3.2 over SSL connections. This has been outlined in the following blog post:

Windows 8.1 Update (KB 2919355) prevents interaction with WSUS 3.2 over SSL
http://blogs.technet.com/b/wsus/archive/2014/04/08/windows-8-1-update-prevents-interaction-with-wsus-3-2-over-ssl.aspx

Microsoft plans to issue an update as soon as possible that will correct the issue and restore the proper behavior for Windows 8.1 Update KB 2919355 scanning against all supported WSUS configurations. Until that time, we are delaying the distribution of the Windows 8.1 Update KB 2919355 to WSUS servers.

You may still obtain the Windows 8.1 Update (KB 2919355) from the Windows Update Catalog or MSDN. However, we recommend that you suspend deployment of this update in your organization until we release the update that resolves this issue.

You may also find the workarounds discussed in this article to be useful for testing this Windows 8.1 Update for your organization. Thank you for your patience during this time.

In addition, some training and readiness docs have been recently published along with updated toolkits:

Windows 8.1 Update User Readiness Toolkit
http://www.microsoft.com/en-us/download/details.aspx?id=42255

Windows 8.1 Update Power User Guide for Business
http://www.microsoft.com/en-us/download/details.aspx?id=41667

Windows 8.1 Update how-to videos for business users
http://www.microsoft.com/en-us/download/details.aspx?id=42314

Windows Driver Kit 8.1 Update 1
http://www.microsoft.com/en-us/download/details.aspx?id=42273

Windows Assessment and Deployment Kit (Windows ADK) for Windows 8.1 Update
http://www.microsoft.com/en-us/download/details.aspx?id=39982

Additional Blogs:

http://blogs.windows.com/windows/b/springboard/archive/2014/04/02/windows-8-1-update-the-it-pro-perspective.aspx
http://blogs.windows.com/windows/b/windowsexperience/archive/2014/04/02/windows-8-1-update-important-refinements-to-the-windows-experience.aspx
http://blogs.windows.com/windows/b/business/archive/2014/04/02/building-the-mobile-workplace-with-windows-and-windows-phone.aspx
http://blogs.msdn.com/b/ie/archive/2014/04/02/stay-up-to-date-with-enterprise-mode-for-internet-explorer-11.aspx
http://blogs.windows.com/windows/b/springboard/archive/2014/04/03/windows-8-1-sideloading-enhancements.aspx
http://blogs.technet.com/b/askpfeplat/archive/2014/04/07/exploring-windows-8-1-update-start-screen-desktop-and-other-enhancements.aspx

  1. Steve TH - MSFT
    November 30, -0001 at 12:00 am

    Thank you very much for your information and insight. Issues that we are are aware of are tracked and routed on an incoming symptom-based categorization. While the forums are great for fielding these issues and providing asynchronous assistance, we have many additional support channels available as well. Stay tuned to the sites mentioned above for updates. In the meantime, if you are experiencing frustration with a particular support issue, please feel free to contact me.

  2. Freqy
    November 30, -0001 at 12:00 am

    That’s Microsoftwang!There’s not a damn person on the face of the planet who will shell out for your next OS without considering things like this.

  3. Bth
    April 14, 2014 at 12:45 am

    Fine. Then how about you hop on over to the answers forum and help all those lovely people that are TRYING to get the damn patch installed and can’t.I apologize for taking this out on you but this was done to make it easier on Microsoft. It was not done to make it easier for your customers.Go help those folks getting 800f0092, 80073712 and all sorts of other cryptic error messages.

  4. Bth
    April 14, 2014 at 12:48 am
  5. JJ
    April 14, 2014 at 4:36 pm

    There is no chance in hell that we can move 2000+ users to the new update in any timeframe less than 3 months. In addition, the latest update is a disaster. How can you expect people to to match this migration schedule for support? Comeon, this is ridiculous! You’ve now made it pretty much impossible for customers of large sizes to deploy and support Windows 8

  6. Huh?
    April 14, 2014 at 7:00 pm

    How is this supposed to work when people can’t even install the latest patches? http://www.infoworld.com/t/microsoft-windows/windows-81-update-woes-pile-errors-80070020-80073712-800f081f-80242fff-800f0922-240249How is any company supposed to download, test, and deploy updates every single month?

  7. Jim Bastion
    April 15, 2014 at 3:24 am

    “This means that Windows 8.1 users – starting patch Tuesday in May 2014 and beyond – will require this update to be installed. If the Windows 8.1 Update is not installed, those newer updates will be considered “not applicable.”I can’t even install the update on my own machine (Dell) and companies have less than 1 month to patch all their machines even though WSUS currently isn’t functioning?????Why do you hate us? Seriously – why do you hate us?

  8. rockandroller
    April 15, 2014 at 7:47 am

    http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/windows-81-update-1-failing-to-install-with-errors/c3071122-e903-4775-b659-e98784bc786c Almost a week old, 35 pages and growing – more than 10,000 hits. I myself have one personal machine that took the update – and 4 user workstations now CRIPPLED by it.”please feel free to contact me”??? How exactly?? I am logged in, but I do not see any contact information in your profile…

  9. rockandroller
    April 15, 2014 at 7:50 am

    or are you implying that you are the one Microsoft employee in the whole universe who DOESN’T ignore facebook messages?? ( because I have wasted my time with that already this week…)

  10. Overground
    April 15, 2014 at 11:53 am

    Yikes some peeps seem a bit upset, from my side all went well, love the new update. Only one comment on a few of the machines I had to update manually, but still it worked in the end without too much fuss.

  11. steen
    April 15, 2014 at 12:52 pm

    For those that have successfully installed KB2919355, run dism /checkhealth & confirm that /restorehealth is able to fix the component store. Some of my machines now have uncorrectable 80073712 errors. Logs only indicate /user…/temp issues & no other errors making it impossible to troubleshoot.

  12. cEO - Senior Tech, Inc.
    April 15, 2014 at 2:08 pm

    @Steve TH – How can we contact you? I have 6 machines here that are failing the update.You offered to have me contact you – so how can I do that and get this resolved asap?

  13. Andy
    April 15, 2014 at 3:16 pm

    You have 37 pages of people with problems installing the Windows 8.1 Update here:http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/windows-81-update-1-failing-to-install-with-errors/c3071122-e903-4775-b659-e98784bc786c?page=1&tm=1397574658185You can’t just give us 30 days. That’s not acceptable in any case, but now:1. The update isn’t installing correctly even on MS Surface Pro devices. There are many problems noted that are still not resolved.2. The update isn’t automatic, but must be manually run3. Companies can’t upgrade that fast. 1 month is just not acceptable. We can’t even get paperwork approved in that time.4. The term “Windows 8.1 Update” is confusing. People are confused as to what the difference is between “updating to Windows 8.1” and “Windows 8.1 Update”. Should have named it Windows 8.2.Please, for the love of silicon, give us more time to update! Give us 6 months at least. 1 month is not enough time and the update is causing problems even installing.

  14. r-dandy
    April 15, 2014 at 3:18 pm

    @steen,I have a Microsoft Surface Pro that won’t update with the same issue you are seeing. Uncorrectable 80073712 errors. What in the hell is going on at Microsoft?

  15. Jack
    April 15, 2014 at 3:51 pm

    Why don’t you name it Windows 8.1.1 or 8.2 or something that will be easier for ordinary people to understand? People ask me how come Microsoft will stop supporting their lastest OS so soon.They don’t realize that Windows 8.1 update is an update to Windows 8.1 and not an update to Windows 8 so in order to get an update for Windows 8.1 update you have to stop using Windows 8.1 and update it because it won’t be updated.This doesn’t make sense to people.

  16. Antioch
    April 15, 2014 at 4:17 pm

    For those Looking for OP’s contact Info: http://blogs.technet.com/b/gladiatormsft/contact.aspxSecond, did you field test this update? Like at all? How could you have missed all of these install issues? Do you just decide enough was enough, release the update and damn the consequences? On one hand your saying is “Since Microsoft wants to ensure that customers benefit from the best support and servicing experience and to coordinate and simplify servicing across both Windows Server 2012 R2, Windows 8.1 RT and Windows 8.1, this update will be considered a new servicing/support baseline.” But immediately after that your saying that in order to provide this best support an customer experience your going to be cutting support to a large portion of your flagship product. How does this improve support or customer experience? Especially if your customer CANT install the patch that you go on to acknowledge has installation issues. Who made the decision on this? Who seriously thought that cutting support to customers who are ACTUALLY INSTALLING updates was the best way to improve customer experience or support?At the end of the day saying something ridiculous like I’m switching to apple or that I want to switch to Linux is a ludicrous argument, (not to mention the host of other issues with those platforms) I’m locked into your product due to the product ecosystem I have invested in. But you already knew that didn’t you?

  17. SmarterThanYou
    April 15, 2014 at 5:28 pm

    I guess this is what you get for rushing to install Windows 8 in the Enterprise. It was not ready when it was 8, not ready at 8.1, and I’ll install it over my dead body.

  18. Anonymous
    April 15, 2014 at 5:29 pm

    This blog post was originally written by Michael Schroeder and Thomas Cantwell.
    Microsoft recently

  19. MEwin
    April 15, 2014 at 6:02 pm

    Our 390 desktop migration to Windows 8 is now officially on hold.It took us over a year to get approval to migrate the desktops to Windows 8. Then we had another 3 month pause as we re-tested the 8.1 package. Now before we even get to deploy 8.1 we have to update within 3 weeks to the new 8.1 Update version?Are you all high at Microsoft? How can you possibly expect any company to test, package, approve, deploy, and troubleshoot updates in 4 weeks? You have now made it impossible for us to migrate to Windows 8.x and we are staying on Windows 7 for the time being until at least Windows 9. Nobody at our company will approve an update schedule on this rapid of a timeframe. I pity the companies with 10,000+ desktops. You’ve made it completely impossible to actually use your software.

  20. Tim E
    April 15, 2014 at 6:15 pm

    Downloaded updates, installed, restarted, then I get the message “We couldn’t complete the updates. Don’t turn off your computer.” This is the third time this has happened and it is very time consuming. I’ve wasted hours and hours trying to get this to work.It won’t install. Ironically enough, you state I have to get it to install by the 2nd Tuesday of next month or I will not be able to install other updates. This is a very troubling situation. How can I resolve the issue and get the updates installed so that I can then get more updates to install in the future without risking security problems?

  21. Me
    April 15, 2014 at 10:53 pm

    I think the guy that wrote this is already fired. And if he/she isn’t … they shoud be

  22. WinMetro
    April 16, 2014 at 12:22 am

    Shut the *** Up MS and FIX the Update issues already! If you still can’t get this update *** sorted out then don’t ****** drop 8.1 with No Updates support on May and postpone till June!

  23. Mike Gale
    April 16, 2014 at 1:25 am

    We need an answer on this. The update doesn’t work for many many people.Something has gone badly wrong. How many hundreds of thousands of hours of productivity on planet earth have been flushed down the toilet.I had become really happy with updates, now that slowly built confidence is in tatters.We need an announcement, even if it is “don’t install anything we’ll let you on May Patch Tuesday”.Come on guys get us past this.

  24. Alex
    April 16, 2014 at 5:22 am

    I have now wasted over 6 hours trying to get the updates to install to no avail. What is the fix for this?

  25. michael
    April 16, 2014 at 7:35 am

    Well, i saw this coming about ten years ago – M$ has reached the CRITICAL MASS – there are now not enough talented programmers left working there to actually collectively UNDERSTAND the multiple-million-lines-of-code leviathan that is “Windows”. Those who haven’t retired already have been gradually lured away to work for Google. And all that is left is a crowd of underachieving 20-somethings who only really had a vague idea of what under the hood, and never had the work ethic to get caught up. And now it’s TOO LATE, obviously!!

  26. Anonymous
    April 17, 2014 at 8:35 am

    Májustól kezdődően nem ad ki újabb foltokat múlt év végén piacra dobott rendszeréhez a vállalat

  27. Anonymous
    April 17, 2014 at 1:13 pm

    Microsoft hat ein offenes Ohr für seine Kunden und Partner – so verwundert es nicht, dass

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  48. Carol Weaver
    June 18, 2016 at 2:44 am

    My daughter downloaded Windows 10 to her computer and it wasn’t compatible, therefore as soon as she had it on her computer, it attack numerous areas and destroyed her computer!!
    I’ve also heard that Windows isn’t making any more updates for Windows 8. I do not want Windows 10, unless they plan and do replace mine and my daughters computers!!!

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